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MGA Publishes its Annual Performance Report for 2019

17 January 2020

The Malta Gaming Authority (MGA) has publicised its provisional performance report covering the period of January to June 2019. This report analyses the MGA’s Performance, headlining the main projects undertaken and key accomplishments throughout this period. The report also includes a section regarding the key performance indicators for the first half of 2019 as well as a medium-term outlook into the future, pursued by an accurate report describing key statistics for land-based and online gaming sectors.


The following are the main focal points from the Interim report;


  • During the period mentioned above, the MGA made use of intelligence and knowledge-sharing with relevant authorities in order to expand its Anti-Money Laundering and Combating the Funding of Terrorism efforts.;
  • The MGA’s Fit & Proper Committee took 107 decisions during 19 meetings held in the first six months of 2019. Moreover, the committee issued a total of 13 refusals, six at onboarding and seven through continued monitoring on the basis that either the company itself or the parties associated to it were not determined to be fit and proper. The committee also issued 48 conditional verdicts whereby further information or documentation was required to proceed with the final decision;
  • During the period under review, compliance audits, compliance reviews, and formal investigations reviled that the authority issued 11 notices of Reprimand, suspended 11 licenses and abolished another seven. Furthermore, the MGA gave out a total of eight fines;
  • The MGA entered into a Memorandum of Understanding (MoU) with the Malta Police Force to further increase and improve the efficacy of their co-operation and exchange of information;
  • The Authority has hosted many delegations from Ireland, Lagos and Ghana, with the aim of sharing information and increasing co-operation with such authorities. This helped to strengthen its relationship with international partners;
  • During the first six months of 2019, the MGA signed an MoU with the Swedish Gambling Authority in order to aid on-going communications between the authorities, and to reinforce the effective sharing of information on matters of mutual interest and policy areas;
  • The MGA has received 23 international co-operation requests and has sent 33 of such requests. These reports concealed various areas, including sports integrity, criminal activity by players, adverse media reports, locally licensed operators and entities not in possession of a licence as well as the MGA’s authorisation process and the regulatory regimes;
  • During the period under review, land-based and remote gaming activities where covered during 597 criminal probity screening tests which were carried out;
  • Between January and June 2019, the Player Support Unit received a total of 1,753 requests for help and solved 1,915 queries (with the latter covering some requests which were still pending at the end of 2019). Adding to this, the Unit took on an additional role in examining the monthly role in examining the monthly Alternative Dispute Resolution reports submitted by the operators;
  • 13.6% of the Maltese economy was made up of the gaming industry during the period assessed;
  • The number of companies licensed by the MGA, including both online and land-based entities, stood at 283 as at the end of June 2019; and
  • By June 2019, the gaming industry was directly generating 7,011 full-time equivalent jobs (6,794 as at the end of December 2018) with 6,142 employees working in the online gaming industry (5,950 as at the end of December 2018) and additional 869 in the land-based sector (844 as at the end of December 2018).


Peter Spiteri, Chief Officer Finance & Programme Management of the MGA said that; “During the first six months of 2019, the MGA continued with the implementation of the Gaming Act for the land-based industry that became subject to the new law from 1 January 2019. A lot has been done by the Authority to ensure that the implementation was completed effectively and all systems and procedures cater to the new requirements.


During the past months, the MGA has increased the co-operation efforts with the international counterparts, relevant authorities and other regulatory bodies to further improve the efficacy of co-operation and exchange of information for better regulation.


Despite various challenges facing the sector over the past years, the gaming sector continues to consolidate its standing within the Maltese economy. The MGA strives to ensure that the industry in Malta remains compliant with an evolving set of regulations that cater for newly emerging risks and maintains a strong reputation.”


Download the 2019 MGA Interim Performance Report:

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